The Guided Method of Mediation: A Return to the Original Ideals of ADR: Second EditionAn invaluable work for professionals and students of mediation, The Guided Method Second Edition offers a more specific theory and practice for the provision of mediation. This step by step process for providing mediation is edited & updated with new forms. Specific strategies and recommendations for mediation provision are made throughout the book. While some concepts in this book are based on sound traditional listening skills, many of the