Working the Shadow Side: A Guide to Positive Behind-The-Scenes ManagementOffers managers, consultants, and employees alike a practicalstarter kit that reveals how to identify, manage, and gain valuefrom the below the surface activities in an organization. Drawingon his worldwide consulting, teaching, and research experience, Gerard Egan shows how to create opportunity and competitiveadvantage by learning how to manage shadow side realities. Heidentifies five interactive categories of behavior that affect bothproductivity